How to Add Recovery Info in Google Workspace: A Simple Guide
A simple guide from your friends at gworkspace.ae, the official Google Workspace Partner and Reseller for UAE, Dubai, Sharjah, and Oman.
Hey there — Let’s Talk About Recovery Info
We’ve all been there—forgotten passwords, locked accounts, or that dreaded moment when something feels “off” with your login. But here’s the good news: if you’ve added recovery info to your Google Workspace account, getting back in is a breeze.
At gworkspace.ae, we help businesses across the UAE—Dubai, Sharjah, Abu Dhabi, and Oman—set this up the right way so you and your team never miss a beat.
Why This Little Step Matters So Much
Think of recovery info as your digital safety net. It’s a backup plan that gives you peace of mind.
Here’s what it does:
- Sends you a one-time code if you ever get locked out
- Confirms that you are the real owner of the account
- Warns you if someone tries to sneak into your account
In other words? It’s like having a spare key to your office—except for your email and Google apps.
So, Who Can Set This Up?
Admins:
If you manage your company’s Google Workspace, you can add recovery info for each user on your team.
Users:
With admin permission, team members can add their own recovery email and phone number.
It’s a win-win. Admins stay in control, and users stay secure.
Meet Sarah: A Quick Real-Life Example
Sarah manages a busy office in Dubai. She’s got a growing team and no time for password issues. So, she logs into the Google Admin Console and adds backup emails and numbers for her team members.
A week later, one of them forgets their password. Instead of calling IT or panicking, they reset it with a code sent to their phone. Problem solved in minutes.
Step-by-Step: How to Add Recovery Info
For Admins:
- Log in to your Google Admin Console
- Head to Directory > Users
- Click the user’s name
- Go to Security > Recovery Info
- Add a backup email (not their Workspace email)
- Add a mobile number that receives texts
- Hit Save — and that’s it!
💡 Want your users to manage this themselves?
Go to Admin Console > Account Settings > Password Recovery and turn it on for them.
Quick Answers to Common Questions
Pick something personal and reliable—like your Gmail or Outlook. Just don’t use your Workspace address.
It’s best to use a mobile number so you can receive SMS codes instantly.
You might not have the right access. Reach out to your super admin to get it enabled for your group.
Why So Many Businesses Choose gworkspace.ae
We’re not just here to sell you Google Workspace licenses. We’re here to help you make the most of them.
As your Google Workspace Official Partner across the UAE, we:
- Help set up important features like recovery info
- Provide local support in English and Arabic
- Offer expert advice with a personal touch
We’ve helped companies across Dubai, Sharjah, and Oman stay secure and productive—and we’d love to help yours too.
