How to Add MX Record Entries in cPanel for Google Workspace (Updated Guide 2025)
Hey there!
Hey there! If you’re setting up Google Workspace for your business in Dubai, Sharjah, Oman, or anywhere in the UAE, you’re in the right place. As a Google Workspace Official Partner and Reseller, we at gworkspace.ae stay updated on the latest changes to ensure your email setup is smooth and hassle-free. Let’s clear up any confusion about MX records and walk through the new, simplified process confirmed by Google and trusted partners like CreativeON.
- Easier setup: No more juggling multiple records.
- Same reliability: Google guarantees the new single record works just as well.
- Less confusion: Fewer steps mean fewer chances for errors.
What Are MX Records, Anyway?
Let’s break it down like this:
- MX stands for “Mail Exchange.”
- It tells the internet where to deliver your emails.
- If you don’t set these records right, your emails could get lost or bounced.
Imagine you’re giving someone your address to send you a birthday card 🎂—if the address is wrong, the card won’t reach you. That’s exactly what MX records do for email!
What’s Changed in Google Workspace MX Records?
Before 2024, Google gave you 5 different MX records to add in cPanel.
Now in 2025, Google made it super simple:
👉 You only need one MX record now:
MX record entries
Priority: 1
Destination: smtp.google.com
That’s it! 🎉
This new method is faster, cleaner, and easier to manage—especially for beginners.
Step-by-Step: How to Add MX Record in cPanel for Google Workspace
Follow these steps, and you’ll be up and running in no time:
1. Login to cPanel
- Visit yourdomain.com/cpanel
- Enter your username and password
2. Go to the “Zone Editor”
- In the cPanel dashboard, scroll to Domains
- Click on “Zone Editor”
3. Click “Manage” Next to Your Domain
You’ll see all your DNS records here.
4. Delete Old MX Records
- Look for any existing MX records
- Click “Delete” next to them (this step is important to avoid conflicts)
❗️Don’t worry — deleting old records won’t break anything if you’re setting up a new email system.
5. Add the New Google MX Record
Click “Add Record” and enter the following:
- Type: MX
- Name: @ (or leave it blank depending on your host)
- Priority: 1
- Destination: smtp.google.com
Click Save or Add Record.
6. Set Email Routing to Remote
- Back in the main cPanel page, go to “Email Routing”
- Select your domain
- Choose “Remote Mail Exchanger”
This tells your server: “Hey! My emails are handled somewhere else — by Google!”
How to Test If It’s Working
After waiting for a bit, test it:
- Send a test email to your new address.
- Check if it lands in your Gmail inbox under Google Workspace.
If it shows up — 🎉 Woohoo! You’re all set!
- Send a test email to your new address.
Real-Life Example
Let’s say you run a small company in Sharjah, and you just bought your domain alnoortech.com. You want to use you@alnoortech.com as your email and manage everything with Gmail.
After you buy Google Workspace in UAE from [gworkspace.ae], you log into your cPanel and set the new smtp.google.com MX record.
Now, your customers can email you, and it lands straight into Gmail — fast, secure, and easy to manage.
Common Questions
Yes! Old records can confuse your mail system. Keep only the smtp.google.com record.
Check:
- Did you save the record correctly?
- Did you set Email Routing to Remote?
- Has it been 72 hours? (DNS takes time)
Still stuck? Reach out to us at [gworkspace.ae] — we’re here to help!
Yes! As long as your domain DNS is managed in cPanel, you can add the MX record there — even if your website is hosted somewhere else.
Helpful Tips
- Don’t copy-paste the old Google MX records from old tutorials — they’re outdated now.
- Double-check the Priority — it should be 1
Make sure you don’t have multiple MX entries unless Google told you to add them (for special cases)
Final Quick Recap
Here’s what we did:
✔️ Logged into cPanel
✔️ Deleted old MX records
✔️ Added one new MX record: smtp.google.com with priority 1
✔️ Set email routing to Remote
✔️ Waited a little and tested the email
You’ve Got This!
Setting up Google Workspace in cPanel sounds techy, but once you know the steps, it’s easy!
If you’re stuck or want us to take care of everything for you — we’re just a message away.
Visit 👉 [gworkspace.ae] to get started or chat with a Google Workspace expert today.
